WAVE is designed for years of trouble free service. However, should you encounter an issue, we are here to promptly rectify it.
WAVE is warranted to be free of defects in workmanship and materials, subject to the conditions of warranty below, for a period of 12 months from the date of sale. This warranty is limited and shall be in lieu of any other warranties, expressed or implied, including but not limited to, any implied warranty or merchantability or fitness for a particular purpose. The liability of Hush Tech LLC (“Hush”) arising out of its supply of Wave, or its use, shall not in any case exceed the cost of correcting defects in the Wave as above set forth below. If Hush determines the Wave does not conform to specifications, at Hush’s option, Hush will either repair, or replace Wave. In no event shall Hush be liable for consequential, incidental or any other damages. The warranty shall be voided if WAVE is employed in a manner contrary to Hush’s prescribed guidelines, resulting in atypical physical deterioration or damage.
While warranty claims are evaluated on a case-by-case basis, we’ll work closely with you to resolve any issue. You may submit a Warranty Claim request by emailing us at [email protected]. Upon approval, you will be sent an RMA #. Returns received without an RMA number on the outside of the box will be returned to the sended, unopened.
Please include:
Your responsibility: Package and ship the product back to us. We accept various carriers, with USPS Priority Mail (small box) often being the most reliable and cost-effective. Properly insure box against loss. We are not responsible for lost boxes. We will pay for return shipping, by a method of our choosing, and will only ship to a USA address..
